Your Privacy Matters at Gervilona

Transparently explaining how we protect and use your personal information

Introduction to Our Privacy Standards

At Gervilona, your privacy is a central priority. This policy describes what personal data we collect, how we use it, and the steps we take to protect your information. Our practices are aligned with South African regulations like POPIA, as well as global standards where applicable.

By engaging with our digital marketing blog and related services, you agree to the collection and use of information as described here. We are committed to keeping your personal data confidential and taking appropriate precautions to secure it.

Information We Collect and Use

We collect information provided directly by you as well as data automatically gathered when you use our platform. This helps us personalise content and improve your experience while maintaining data security.

Information You Provide Directly

• Name and contact details submitted via forms
• Profile information or messages sent to us
• Comments and feedback on posts or articles
• Newsletters or marketing preferences selected
• Information given through support requests

Information Collected Automatically

• Device details and browser type when visiting Gervilona
• Usage statistics like time spent on pages
• IP address and approximate geographic location
• Cookies and tracking technologies used on site
• Referral source that directed you to gervilona.world

How We Use Collected Information

Collected data allows us to deliver relevant content, improve services, and manage security. Your information is never sold and is only shared for legitimate operational purposes.

• Personalising site experience for returning users
• Analysing trends to improve our content and features
• Sending blog news, updates, or promotional offers
• Responding to your questions or support needs
• Compliance with South African laws and regulations
• Detecting and preventing fraudulent activities
• Maintaining technical functionality and performance

Our Commitment: We pledge to safeguard your data using robust technical and organisational measures, plus regular policy reviews. Data access is limited strictly to personnel who need it for their roles.

Sharing Personal Information

Your personal data may be shared with trusted partners essential for our service, or as required by law. We never sell data for marketing purposes.

Service Providers

We rely on selected third-party vendors—like web hosting or analytics tools—that adhere to strict privacy standards. Access to your data is controlled and contractually regulated.

Legal Obligations

Information may be shared to fulfill legal duties, court orders, or regulatory requirements after due process.

Anonymous Statistics and Insights

We may use aggregated data for reports that do not identify individuals or affect your privacy.

Your Data Rights and Choices

You have the right to access, correct, or request deletion of your personal information. We will respond promptly to all legitimate requests, respecting your privacy rights.

• Ask what personal data we hold about you
• Request rectification of any incorrect data
• Request deletion of your personal information
• Request data transfer to another provider
• Object to specific data uses at any time
• Request restriction of certain uses of data

For privacy-related questions or to exercise your rights, please contact us at the details below. We respond to all requests in line with current regulations.

How We Protect Your Information

We implement multiple safeguards including encryption, secure servers, and constant monitoring to help secure your data. Reviews ensure controls remain effective.

Technical Security Measures

• Site-wide SSL encryption for data transfers
• Secure, regularly updated server infrastructure
• Network firewalls and intrusion protection
• Routine security penetration testing

Organisational Safeguards

• Staff training on privacy and information security
• Strict internal data access controls
• Data protection risk assessment procedures
• Clear internal privacy protocols in place

Data Retention and Storage

We only keep your data as long as necessary for the stated purposes and to comply with legal obligations. Unneeded data is deleted or anonymised securely.

• Account details saved as long as your profile is active
• Blog preferences retained until you request deletion
• Correspondence kept for customer support purposes
• Payment data stored for transactional records
• Newsletter preferences saved until you unsubscribe

Retention times are defined by law or operational needs.

International Data Transfers

Some partners or providers operate outside South Africa, but protections are in place for your data as required by law and by relevant agreements.

• Data transferred only to partners with strong privacy
• Safeguards meet or exceed POPIA requirements
• Contracts ensure providers' accountability
• Transfers minimised and only when necessary

Cookies and Tracking Technologies

Cookies help us offer a tailored experience and understand site use. You can manage cookie settings via your browser or read more in our cookie policy.

Types of Cookies We Use

• Required for secure website operations
• Help monitor site speed and usage
• Enable customised user experiences
• Support core features and preferences

Cookie choices can be changed at any time through browser settings.

Changes to This Privacy Policy

Our privacy practices are reviewed and updated to reflect any changes to the law or our business operations. We notify users of all significant adjustments.

• Posting an update on this website
• Sending an email notification where possible
• Clearly indicating revisions in the policy
• Updating the displayed effective date

Please check this policy periodically for updates.

Contacting Gervilona for Privacy Questions

Gervilona

Berea (Regus centre), East London South Africa

Phone: +27330961397

Email: content@gervilona.world

Last updated: December 29, 2025

Effective from: December 29, 2025